About us
Our Commitment to Quality
At Melburay Care, we are proud to have received a Good overall rating from the Care Quality Commission
Welcome to Melburay Care
At Melburay Care, we provide exceptional healthcare and home care services designed to meet the unique needs of individuals of all ages. Our commitment is to ensure that every client receives high-quality, compassionate, and professional support in a way that promotes independence, comfort, and well-being.
With a team of experienced and dedicated carers, we deliver tailored care solutions for elderly individuals, individuals with disabilities, those recovering from medical conditions, and families in need of support.
Expert Carers
Our team consists of fully trained and experienced healthcare professionals, committed to delivering compassionate and professional care.
Personalised Care Plans
We create customised care solutions designed around individual needs, ensuring comfort, safety, and independence at home.
24/7 Support & Assistance
Whether it’s daily care, overnight support, or live-in care, our carers are available round-the-clock to provide reliable assistance.
Promoting Well-Being
We focus on holistic care, including emotional, physical, and social well-being, ensuring every individual leads a fulfilling life.
Director’s Message – Melinda Henry
A Message from Our Director
“At Melburay Care, we don’t just provide care—we build relationships, foster trust, and ensure every individual feels valued, respected, and supported in their journey towards well-being.”
As a Qualified Nurse with extensive expertise in health and social care leadership, I have dedicated my career to ensuring that compassionate, person-centered care is at the heart of everything we do. My journey in healthcare has been shaped by a deep-rooted passion for helping individuals maintain their dignity, independence, and quality of life—regardless of their circumstances.
Holding Level 5 Diplomas in Leadership and Management for Adult Care and Health & Social Care, I understand the complexities of providing tailored support that meets both the medical and emotional needs of our clients. Whether it’s domiciliary care, complex needs support, or assisted living, my goal has always been to ensure that every individual receives the highest standard of care, delivered with empathy and professionalism.
At Melburay Care, we are not just carers—we are a family that stands by you and your loved ones. We believe in empowering lives, promoting independence, and ensuring well-being at every stage of life.
If you’re looking for care that makes a difference, we are here.
Melinda Henry
Director, Melburay Care
Director’s Message – Gifty
Gifty
Director, Melburay Care
A Message from Our Director
“Providing care is more than just meeting physical needs—it’s about offering comfort, dignity, and genuine human connection. At Melburay Care, we are committed to ensuring that every individual receives the support they deserve with kindness and respect.”
With a Level 5 Diploma in Leadership for Health and Social Care & Adult Care, my passion has always been to create a supportive and nurturing environment where individuals can thrive, regardless of their circumstances. My expertise in care leadership and assessment allows me to oversee and implement high-quality care standards that ensure safety, comfort, and independence for our clients.
I strongly believe that care should be tailored to each person’s unique needs, and at Melburay Care, we strive to do just that. Whether it’s supporting adults, assisting individuals with disabilities, or providing complex care, our mission is to enhance the quality of life with professional and compassionate support.
As a team, we stand by our commitment to empower, uplift, and enrich lives. Choosing care for yourself or a loved one is a big decision, and we are here to offer the trust, reassurance, and excellence you deserve.
Mission Statement
At Melburay Care, our mission is to deliver exceptional, personalised care that promotes independence, dignity, and well-being. Through compassionate support and tailored care solutions, we empower individuals to live comfortably in their own homes while receiving the highest standard of care. Our commitment to excellence, innovation, and continuous improvement ensures that we make a meaningful difference in every life we touch.
Vision Statement
At Melburay Care, our vision is to be a trusted leader in compassionate, person-centred care, ensuring that every individual receives the support they need to live with dignity, independence, and well-being in the comfort of their own homes. We aim to set new standards in home and community-based care, creating a future where exceptional support is accessible to all, promoting not just better health but also happiness, fulfilment, and a true sense of belonging.
Meet Our Team
Awards Win
Individuals Supported
Satisfaction
Years of experience
What our clients say
Trusted by Families, Loved by Clients
“At Melburay Care, we believe that every individual deserves compassionate, high-quality support. Here’s what our clients and their families have to say about their experience with us.”
“After my hip surgery, I needed full-time support at home. The carers from Melburay Care were not only professional but also incredibly kind. They helped me regain my independence while ensuring I was safe and comfortable every step of the way. I truly feel like I’m in the best hands.”
Olivia Thompson
Elderly Care
“After my hip surgery, I needed full-time support at home. The carers from Melburay Care were not only professional but also incredibly kind. They helped me regain my independence while ensuring I was safe and comfortable every step of the way. I truly feel like I’m in the best hands.”
Olivia Thompson
Elderly Care
“After my hip surgery, I needed full-time support at home. The carers from Melburay Care were not only professional but also incredibly kind. They helped me regain my independence while ensuring I was safe and comfortable every step of the way. I truly feel like I’m in the best hands.”
Olivia Thompson
Elderly Care
Our carers and nurses have specialist training in complex healthcare procedures, ensuring expert support.